Shipping Policy and Return Policy

What locations do you ship to?

• We are currently offering worldwide shipping on every order! We package & ship orders from the United States to nearly every country across the globe but transit time will vary from location to location. 

*Additional cost for international shipping

How long does an order take to arrive once shipped?

• We typically take 48 hours for handling & processing your order.
• Children's books will be delivered anywhere from 3-7 business days after shipping date.
• Please allow extra time during our busy season as postal delays are out of our control.

*Additional factors such as distance, customs, natural disasters may cause further postal delays.

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Will I receive a tracking number for my package?

• Tracking numbers will be sent as soon as we are able to ship your order.
• ​Book Tree Publishing is not responsible for any delays in delivery caused by lost, stolen, unclaimed package, or incorrect shipping address. The shipping address the customer enters at the time of the purchase is the address we will ship the package to.

**Please ensure that your shipping information is correct to avoid lost, stolen, or delay in your order's delivery date.** 

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Return Policy

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• Please contact us at [email protected]

• Items maybe returned if unused, undamaged, or and no torn pages

• 15 days are allowed on returns 

• Customers will be responsible for return shipping cost.

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